Yes! Most of our products, including collars, leashes, bows, and tags, can be customized with your pup’s name, initials, or special designs. Just follow the personalization options on the product page.

• Non-personalized orders: Ship within 2–5 business days.
• Personalized/engraved orders: Ship within 5–10 business days to ensure every detail is perfect.

Yes! We ship worldwide so pups everywhere can enjoy our stylish and personalized accessories. Please note that buyers are responsible for any customs fees, import duties, or taxes in their country.

• Domestic (U.S.): Typically 3–7 business days after processing.
• International: Delivery varies by location, usually 10–20 business days.

Absolutely! We use high-quality, non-toxic materials and craft each accessory for both durability and comfort. Safety is our top priority.

• Non-personalized items: Can be returned or exchanged within 14 days of receipt.
• Personalized items: Cannot be returned unless defective. Please contact us immediately if there’s any issue, and we’ll make it right!

Most products can be wiped clean with a damp cloth. For collars and leashes, avoid soaking in water to maintain quality. Personalized items should be handled gently to preserve engraving or embellishments.

We combine style, personalization, and quality with a friendly, community-focused approach. Every product is designed to make your pup shine while ensuring comfort and durability.

You can reach us via email or our contact form. Our friendly team is ready to answer any questions about products, sizing, personalization, or shipping.

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