Shipping Policy
Order Processing Time
- Non-Personalized Orders: Ships within 2–5 business days.
- Personalized/Engraved Orders: Ships within 5–10 business days to ensure every detail is perfect.
Shipping Destinations
We are happy to ship worldwide so pups everywhere can enjoy our stylish and personalized accessories!
Customs & Duties
For international orders, buyers are responsible for any customs fees, import duties, or taxes imposed by their country. Please check your local regulations before placing an order.
Shipping Carriers & Tracking
All orders include tracking information so you can follow your pup’s new accessories from our door to yours.
Delivery Times
- Domestic (within the U.S.): Typically 3–7 business days after processing.
- International: Delivery time varies depending on your location, typically 10–20 business days.
Questions or Concerns?
Our friendly customer service team is here to help! If you have any questions about shipping, tracking, or delivery, just reach out, and we’ll make it right.